Data Retention

Effective Date: June 2, 2026
Last Updated: July 20, 2026

1. Purpose

This Data Retention & Account Deletion Policy explains how long Celibrium retains information, how deletion requests are processed, and how Personal Information, Legacy data, Digital Twins, Voice Recordings, and related information are permanently removed from the Services.

This Policy supplements the Celibrium Privacy Policy, Terms of Service, and applicable consent documents.

2. Active Accounts

Celibrium retains Account information and User Content for as long as an Account remains active.

Information is retained solely to provide the Services requested by the User, maintain the integrity of the Legacy, protect account security, preserve Digital Twin functionality, and comply with applicable legal obligations.

2.A Evaluation Accounts

Users who create an Evaluation Account without purchasing a Legacy plan are provided a fourteen (14) calendar day evaluation period.

Evaluation Accounts are intended to allow prospective Users to explore the Services before committing to a Legacy plan.

Expiration

If an eligible Legacy plan is not purchased within fourteen (14) calendar days after Account creation, the Evaluation Account expires automatically.

Reminder Notices

Before expiration, Celibrium sends reminder emails:

• Day 12: Reminder that the Evaluation Account will expire in two (2) days.
• Day 14: Final reminder that the Evaluation Account is scheduled for deletion.

Automatic Deletion

Beginning on Day 15, Celibrium permanently deletes the Evaluation Account and all associated information in accordance with this Policy.

Deleted information includes, where applicable:

• Account information
• Interview responses
• Stories
• Photographs
• Videos
• Voice Recordings
• Voice Models
• Digital Twin data
• AI conversation history
• Other associated User Content

Once an Evaluation Account has been permanently deleted, it cannot be restored.

Purchasing a Legacy plan before the expiration of the evaluation period converts the Evaluation Account into a standard active Account, and the automatic expiration process no longer applies.

3. Time-Lapse of the Soul

Celibrium is designed to preserve the evolution of a person's Legacy over time.

When you edit or re-answer an interview response, the updated version becomes the active version displayed within the Services.

Previous versions are intentionally preserved as part of your Legacy's historical development. Rather than replacing earlier responses, new responses become additional chapters in your evolving story.

This permanent version history is a core design principle of Celibrium and reflects our commitment to preserving personal growth, changing perspectives, and the authentic progression of a person's life over time.

Users may continue adding new responses throughout the lifetime of their Legacy. Previous versions are not individually deleted.

4. Account Deletion

You may request deletion of your Account at any time.

Upon submission of a deletion request:

• your Account is immediately deactivated;
• access to the Services is suspended;
• the fourteen (14) day recovery period begins.

No permanent deletion occurs immediately.

5. Fourteen-Day Recovery Period

For fourteen (14) calendar days following an Account deletion request:

• your Account remains recoverable;
• no permanent deletion occurs;
• your Legacy remains securely stored.

You may restore your Account at any time during this fourteen-day period by logging in using your Account credentials and selecting Restore Account.

Restoring your Account immediately cancels the deletion request.

If no restoration request is received before the recovery period expires, permanent deletion begins automatically.

6. Permanent Deletion

Following expiration of the fourteen-day recovery period, Celibrium begins the permanent deletion process.

Within approximately five (5) business days, the following are permanently removed from Celibrium's production systems:

• Account information;
• Legacy data;
• interview responses and all preserved versions;
• photographs;
• videos;
• Voice Recordings;
• Digital Twin data;
• server-side AI conversation data, if any remains for operational processing;
• account settings;
• Connections history.

Once permanent deletion is completed, the Account and its contents cannot be recovered.

Digital Twin conversation history stored locally on your device may remain until you clear it through Celibrium settings, your browser or device settings, or by uninstalling the application.

Users wishing to preserve Digital Twin conversations should download or export those conversations before permanent deletion occurs.

7. Voice Models

Voice Cloning is an optional feature and is currently available only to United States residents.

Voice Models are created on demand when a User begins a voice conversation with their Digital Twin.

Celibrium does not maintain a permanent Voice Model when one is not actively needed. Temporary Voice Models automatically expire after the configured retention period unless recreated during a future voice session.

If you withdraw Voice Cloning consent, request deletion of your Voice Model, or delete your Account, Celibrium will transmit the deletion request to its authorized voice synthesis provider without unreasonable delay.

Based on the provider's current functionality, Voice Models removed from production are intended to be permanently deleted and cannot be recovered. Backup copies maintained by the provider may remain for a limited period in accordance with the provider's documented deletion schedule.

8. Backup Retention

Following permanent deletion from production systems, encrypted backup copies may temporarily remain within Celibrium's disaster recovery systems.

Backup copies are retained only for operational resilience and are not used to restore intentionally deleted Accounts except where necessary to recover from catastrophic system failure before normal backup expiration.

Backup copies expire automatically in accordance with Celibrium's operational backup schedule.

9. Deceased Users

Celibrium was created to preserve Legacies across generations.

Accordingly, Celibrium's default objective is preservation rather than deletion.

Accounts are not automatically deleted following a User's death.

Where an Authorized Recipient has been designated, retention and access are governed by the applicable Family Access Authorization.

Deletion of a deceased User's Legacy will occur only upon the request of an Authorized Representative or where required by applicable law.

10. Billing & Financial Records

Certain billing records, invoices, payment history, and tax documentation may be retained after Account deletion where required by applicable law.

Whenever reasonably practicable, these financial records are maintained separately from Legacy content.

11. Legal Holds

Celibrium may retain information beyond the periods described in this Policy when reasonably necessary to:

• comply with applicable law;
• respond to lawful governmental requests;
• resolve legal disputes;
• investigate fraud or abuse;
• protect the security or integrity of the Services;
• enforce Celibrium's legal rights.

Information retained under a legal hold will be limited to the extent reasonably necessary for the applicable purpose.

12. Changes to This Policy

Celibrium may update this Policy to reflect changes in our Services, technology, operational practices, or legal obligations.

Material changes will be communicated in accordance with the Celibrium Privacy Policy.

13. Contact

Celibrium, LLC
Baltimore County, Maryland, USA
Email: legal@celibrium.com

Final Statement

Celibrium believes that every Legacy represents a unique human life and deserves to be treated with dignity, respect, and responsible stewardship.

When deletion is requested, we will honor that decision carefully, transparently, and in accordance with this Policy.

When preservation is chosen, we remain committed to protecting that Legacy for the generations it was intended to serve.